The expert network research teams brief once, reuse often
Speak to former operators once, and keep what they said where the whole firm can read it.
Definition
What knowledge management means for a research function
Knowledge management in a research function is the work of making commissioned research reusable: searchable, attributable and readable by people who were not on the original project. Every Nextyn engagement lands in one platform, including calls sourced elsewhere. Research earns its budget twice when the second team to ask a question starts from the first team's answer.
One intake for every teama single route to experts across the firm
Every call searchableincluding transcripts sourced elsewhere
An auditable recorddocumented screening and terms on every engagement
Why Nextyn
Research that earns its budget twice
- Research that compounds the second team to ask a question starts from the first team's answer
- Regional edge across the firm's markets sourcing across India, Southeast Asia and the Gulf alongside full reach in North America and Europe
- One intake, one lead a single route to experts across every practice, with a research lead who carries context
- Compliant by design screening, conflict and confidentiality checks and disclosed restrictions on every engagement, documented to be audited
What it answers
The questions that decide the program
- 01
Where did that answer go?
A searchable record any team can read, so the same question is not commissioned twice in a year.
- 02
Has anyone asked this before?
Output that stays with the firm rather than with whoever happened to run the project.
- 03
Can we use calls from elsewhere?
Transcripts from other networks brought into the same library, so the record is complete rather than partial.
- 04
What does it read across?
Synthesis across the whole corpus in one place, rather than one engagement read in isolation.
- 05
Will compliance accept it?
A documented trail held to the standard a library services team would expect to defend.
How it works
How Nextyn helps research teams make research reusable
One research lead owns the brief from scoping through to delivery, and nothing is booked until you approve the names.
Capabilities
What we help you decide
The questions a deck and a data room leave open, answered before you commit.
One route to experts across every team that needs them, so the firm can see what it is actually spending on primary research in aggregate.
Every call searchable by the whole firm. The value of a transcript is usually highest to someone who was not on the project.
Calls sourced elsewhere read alongside ours. One search covers the whole record the firm has built, wherever a call came from.
Synthesis that reads across everything. Patterns that no single project could show become visible once several sit in the same corpus and can be queried together.
A documented, auditable trail for every engagement: screening, conflict checks, disclosed restrictions and terms, held to the standard a compliance or library services team would expect to be able to defend.
Visibility of what was spent, by whom and on what, so allocation across practices becomes a decision. It also shows which teams are commissioning the same research twice, which is usually the first saving a central function finds.
Nextyn IQ
One library across every engagement
- Every call on the record transcripts, so what an expert actually said is captured word for word
- Searchable across the team the colleague who joins in week two can read week one for themselves
- Evidence you can trace every claim in the work sits next to the call it came from, which is what makes it defensible under challenge
- A library that outlives the project the same transcripts are still there next time the question comes back, in the experts' own words
Expertise in action
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Start here
Speak to an expert about your question
A dedicated Client Solutions Manager will be in touch shortly to help with your research needs.
- 01Send your project scope
Your questions, and the thesis behind them. A paragraph of context is enough.
- 02We come back with angles and expert profiles
A shortlist with rates included.
- 03Approve, then we field
You select and approve the experts you want to speak to.
- 04Nextyn IQ reads across the whole project
Agreement, contradictions and open gaps, read across every call in the project.
Questions
Frequently asked questions
Knowledge management for a research function means making commissioned research reusable: searchable, attributable, and readable by people who were not on the original project. The pattern is familiar to every research team: a study is commissioned, delivered to one requester, and then set aside, so the same question is re-commissioned a year later. Nextyn IQ addresses that directly by holding every transcript, structured summary and finding in one searchable place with its sources intact, so a later reader can assess the evidence rather than take a conclusion on trust.
Yes. Nextyn IQ ingests transcripts sourced from other expert networks and reads them alongside Nextyn’s own in the same library. That matters for a research function running several vendors: the value of a corpus comes from its completeness, and a library holding only one supplier’s calls answers fewer questions than one holding all of them. Imported transcripts are searchable and attributable on the same basis as Nextyn-sourced material, so a cross-corpus search returns everything the organisation has commissioned.
Yes. Nextyn IQ reads across the whole corpus rather than project by project. It surfaces three things that sit beyond a filing system: where experts agree, which strengthens a finding; where they contradict each other, which flags a question that is not yet settled; and where the corpus has gaps, which is what a research function needs in order to commission the next study rather than repeat the last one. Search runs across every transcript, summary and finding, including material imported from other networks, with sources attributable throughout.
Yes. Nextyn reports spend by requester, by project and by engagement type. Research functions typically operate as an internal service and have to show where the budget went, which team commissioned what, and whether commissioned work was subsequently reused. Reporting covers what was spent, by whom and on what, so a function can allocate cost back to the teams that requested it and identify where duplicate briefs are being commissioned across departments.
Nextyn sources experts globally, across 70+ countries, with in-market researchers supporting every region it covers. A brief in any covered market is handled by researchers who know that market, which extends reach past listed corporates into distributors, dealers and independent operators. References can be taken in the expert’s own market and language, which allows one brief to run consistently across several geographies at once. Nextyn confirms coverage for the specific markets in a brief at the outset, so a client knows the reach before the engagement begins.
Nextyn confirms the cost of an engagement in writing before any expert is approached. A research lead returns candidate names and their rates within 24 to 48 hours of the brief, so a client sees the actual cost of the actual experts before committing to anything. Cost moves with the seniority of the experts involved and the number of conversations a question needs, scoped against each brief rather than quoted from a rate card. A credit arrangement suits a central research function better than per-project purchasing: it fixes the annual commitment, removes a procurement cycle from every internal request, and lets the function allocate cost back to requesting teams from a single budget line. Nextyn reports spend by requester and project against that arrangement. Scope and cost are confirmed in writing before any expert is approached. The engagement currency is agreed alongside the scope.