Assessing AI Adoption in Healthcare Through Expert Calls

How Nextyn Helped a Healthcare Technology Firm Evaluate AI Implementation Feasibility

Executive Summary

A global healthcare technology company was exploring the implementation of AI-powered diagnostics to enhance medical imaging accuracy and workflow efficiency. However, the company faced key challenges in understanding:

  • Regulatory constraints and compliance risks for AI-driven diagnostics.
  • Adoption barriers among hospitals and healthcare providers.
  • Integration challenges with existing healthcare IT infrastructure.
  • Return on investment (ROI) and cost-effectiveness of AI implementation.

To address these concerns, the company partnered with Nextyn’s Expert Calls service to gain firsthand insights from AI specialists, hospital executives, radiologists, and regulatory advisors.

  • 20+ healthcare AI experts onboarded within 72 hours for direct consultations.
  • Expert calls covering AI feasibility, regulatory barriers, and real-world adoption challenges.
  • AI-powered transcript storage, enabling structured insights for internal decision-making.

With these expert interactions, the healthcare firm refined its AI adoption strategy, ensuring a practical and compliance-ready implementation roadmap.

Client Profile & Challenges

Client Profile:

  • Industry: Healthcare Technology & AI
  • Project Focus: Feasibility of AI-Based Diagnostic Tools
  • Target Audience: Hospitals, radiology centers, healthcare IT teams

Challenges Faced by the Healthcare Technology Firm:

  • Regulatory Uncertainty: The company needed to navigate complex AI regulations, including FDA, HIPAA, and EU MDR compliance requirements.
  • Hospital Adoption Barriers: Would radiologists and physicians trust AI-powered diagnostics, or would they resist automation?
  • Integration with Healthcare IT: Could AI diagnostic tools seamlessly integrate with existing hospital information systems (HIS) and PACS?
  • Cost-Benefit Analysis & ROI: Would hospitals be willing to invest in AI-driven diagnostics, and what factors influenced their decision-making?

Without direct input from healthcare professionals, the company risked building a product that lacked real-world feasibility.

Nextyn’s Solution

  • Rapid Access to Key Experts

Nextyn identified and engaged 20+ relevant experts within 72 hours, ensuring:

  • No conflicts of interest or outdated knowledge.
  • Unbiased insights from healthcare professionals, hospital CIOs, and AI engineers.
  •  Region-specific expertise to address global AI adoption challenges.
  • All calls conducted under NDAs to protect proprietary product information.

  • Expert Calls Covering Key AI Adoption Topics
    • Regulatory Compliance & AI Certification Requirements
      • Former FDA and HIPAA compliance officers provided insights into how AI-driven diagnostics can meet legal and data privacy standards.
    • Hospital Adoption & Physician Perception of AI
      • Radiologists and healthcare administrators discussed whether clinicians trusted AI-generated diagnoses and how to encourage adoption.
    • AI Integration with Existing Healthcare IT Infrastructure
      • Hospital CIOs and healthcare IT consultants assessed whether AI diagnostic tools could be integrated smoothly with existing systems.
    • Cost Justification & Business Viability
      • Hospital finance directors and procurement specialists explained the economic factors hospitals consider before investing in AI.
  • AI-Powered Call Management & Data Storage
    • All calls were recorded and transcribed in Nextyn’s AI-powered dashboard.
    • Clients could search, summarize, and extract key insights instantly.
    • Nextyn structured the insights into a customized AI adoption feasibility report, making it easy for the client’s executive team to implement findings.

Sample Expert Profiles

Expert 1: Former FDA AI & Medical Device Regulatory Specialist

  • Experience: 20+ years in AI regulatory compliance and clinical validation.
  • Relevance: Provided insights into how to secure FDA approval for AI-based diagnostic tools.

Expert 2: Hospital CIO & Healthcare IT Infrastructure Consultant (Ex-Mayo Clinic, Digital Health Division Lead)

  • Experience: 18+ years in digital transformation for hospitals.
  • Relevance: Advised on AI integration challenges and IT security risks in healthcare.

Expert 3: Radiology Department Head (Ex-Cleveland Clinic, AI in Radiology Research Team)

  • Experience: 15+ years in radiology and AI-assisted imaging tools.
  • Relevance: Shared insights into how AI is being used in medical imaging and its limitations.

Expert 4: Healthcare Procurement & Budgeting Specialist (Ex-Kaiser Permanente, Technology Procurement Head)

  • Experience: 14+ years in hospital tech budgeting and procurement.
  • Relevance: Explained the financial decision-making process for AI adoption in hospitals.

Expert 5: AI in Healthcare Strategy Consultant (Ex-IBM Watson Health, AI Deployment Lead)

  • Experience: 16+ years in AI-driven healthcare solutions and strategy.
  • Relevance: Evaluated the business case for AI in medical diagnostics.

Impact & Results

  • Regulatory Pathway Clarified with Expert Guidance: The healthcare firm refined its compliance strategy, ensuring that its AI tool met global regulatory requirements.
  • Hospital Adoption Barriers Addressed: Direct insights from radiologists and hospital IT heads helped the company design an AI adoption roadmap.
  • IT Integration Risks Mitigated: Experts highlighted potential compatibility challenges with existing EHR and PACS systems, allowing the firm to adjust its product for smoother integration.
  • Stronger Value Proposition for Hospitals: Based on expert feedback, the company adjusted its pricing and implementation model to maximize hospital adoption.

By leveraging Nextyn’s expert calls, the healthcare technology company avoided missteps and streamlined its AI adoption strategy based on real-world expert insights.

Key Benefits of Using Nextyn’s Expert Calls

  • Speed & Healthcare AI Expertise: 20+ AI and healthcare experts sourced within 72 hours.
  • Real-World Adoption Insights: Direct engagement with hospital executives, radiologists, and AI strategists.
  • AI-Powered Data Management: Clients could search and analyze expert transcripts instantly.
  • Confidential & Compliance-Assured Calls: NDAs and ethical research guidelines ensured data security.

Contact Information

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